Landing Forums Bug Tracking Linkedin Marketer PRO Product Not Working (Empty Screen)

This topic contains 3 replies, has 2 voices, and was last updated by  marketingmall 2 years, 10 months ago.

  • Author
    Posts
  • #7448

    Olena Eaton
    Participant

    Hi, I purchased Lifetime License but when I installed the product and opened it, it accepted my license and started Loading… and that’s it. I am stuck on an empty screen with a message “Loading…” at the top. The product is not working for me. Can you please help?

    Thanks.

  • #7450

    marketingmall
    Keymaster

    Hello Olena..
    Do you have .NET Framework 4.5 installed?
    Also, do you have a firewall blocking access to our servers when opening the program?

  • #7451

    Olena Eaton
    Participant

    Yes, .NET Framework 4.5 is installed and there is no firewall whatsoever that could block anything. I think the issue is in my machine: it’s an old PC with an old Windows version (I switched to Macs a long time ago). It probably won’t work with my outdated machine, I have requested a refund.

    Thanks,

    Olena

  • #7480

    marketingmall
    Keymaster

    Refund was provided.
    When we work on screencasts we will let you know.

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